Policies
Transparency and trust built into every project.
Table of Contents:
- 1. Introduction
- 2. Definitions
- 3. Service Overview
- 4. Acceptance of Terms
- 5. Cancellation Policy
- 6. Cookies Policy
- 7. Privacy Policy
- 8. Payment Options
- 9. Client Responsibilities
- 10. Project Completion
- 11. Intellectual Property
- 12. Feedback, Referrals, and Revisions
- 13. Right to Showcase Work
- 14. Consultation Meetings
- 15. Dispute Resolution
- 16. Limitation of Liability
- 17. Termination of Services
- 18. Insurance
- 19. Changes to Terms & Conditions
- 20. Contact
1. Introduction - These Terms & Conditions (“Terms”) govern all services offered by D-S-Design, operated by Daniel Sherlock. By using my services or accessing www.D-S-Design.com, you agree to abide by the Terms laid out below.
2. Definitions - "Designer” refers to Daniel Sherlock, trading as D-S-Design.“Client” refers to the individual or organisation receiving services.“Project” refers to any design, web, branding, or marketing work undertaken by D-S-Design..
3. Service Overview - D-S-Design provides services including (but not limited to) branding, graphic design, website design, content creation, social media management, and digital marketing. The specifics of each project will be detailed in a signed service agreement.
4. Acceptance of Terms - Engaging with D-S-Design or visiting the website constitutes acceptance of these Terms. If you do not accept them, please refrain from using these services.
5. Cancellation Policy - For project-based work, a 50% non-refundable deposit is required to secure your slot and begin the project. If the client cancels, all work completed to date will be invoiced. Cancellation fees will vary depending on the stage of the project, and additional charges may apply depending on the timing. If the client becomes unresponsive for more than 3 working days, the project may be paused and subject to a reactivation fee and adjusted deadlines. No refunds are issued under any circumstances, including for recurring maintenance or social media contracts. Refunds for third-party services—such as Webflow hosting, Elfsight, IONOS, or others—must be requested directly from the providers. D-S-Design is not responsible for managing or processing third-party service refunds. Please refer to the Payments & Cancellation Policy for a full explanation of cancellation stages and associated charges.
-For further details, please refer to my Payments & Cancellation Policy.
6. Cookies Policy - D-S-Design uses cookies to enhance user experience and track website performance. By using the site, you consent to the use of cookies. View the full Cookies Policy.
7. Privacy Policy - Any personal information submitted is stored securely and used solely for communication and service delivery. For full details, view the Privacy Policy.
8. Payment Options - D-S-Design offers multiple payment options for your convenience.
These include:
PayPal: You can make payments securely and conveniently using PayPal.
Bank Transfer: I accept payments via bank transfer to my account.
Square Invoicing: My invoicing system is powered by Square, allowing for easy and secure payment processing.
Please note that I do not accept cash or checks. Projects are split into staged payments as per the signed service contract. The remaining balance must be paid before final deliverables are released. Late payments may incur a 10% fee. Please refer to my Privacy Policy for further information regarding the handling of payment information.
9. Client Responsibilities - Clients agree to:
Respond to communications within 3 working days
Provide timely content and feedback
Supply access credentials when needed
Honour agreed payment schedules
Communicate delays or changes promptly
Failure to meet these expectations may delay delivery or result in additional charges.
As a client, you are responsible for:
- Providing accurate and complete information & content required for your project.
- Providing timely feedback and responses to my inquiries and design concepts.
- Adhering to my Cancellation Policy and payment schedule.
- Ensuring that all materials provided to me do not infringe upon any copyrights, trademarks, or other intellectual property rights.
10. Project Completion - Projects are deemed complete once the agreed scope has been delivered. Additional pages or features outside the original scope will incur extra charges (£150 per page depending on complexity). A final confirmation email marks the completion unless otherwise agreed.
11. Intellectual Property - D-S-Design retains ownership of all work until full payment is made.
After payment, rights are transferred to the Client unless otherwise agreed.
All content, designs, and materials created remain the intellectual property of D-S-Design until final payment is received.
12. Feedback, Referrals and Revisions - Revisions must be submitted within 3 days of receiving the design draft.
Projects include a set number of revisions, as outlined in individual contracts.
Any additional or late revisions may incur a fee.I value client feedback and will make reasonable efforts to accommodate revisions and adjustments during the design process.
However, excessive revisions beyond the scope of the project may incur additional charges.Referring D-S-Design's design services is highly valued and greatly appreciated. Your recommendations help me continue to deliver exceptional graphic and web design solutions.
If you are happy with the service, please consider leaving a review:
Trustpilot
Google
13. Right to Showcase Work - D-S-Design reserves the right to showcase completed work in its portfolio, website, social media, and promotional materials. A footer credit (“Designed by D-S-Design”) will remain unless removed for an additional £500. Clients agree to this unless stated otherwise in writing before work begins.
14. Consultation Meetings - Meetings will be scheduled where required. Clients are expected to attend meetings on time and provide adequate notice if rescheduling. Delays may affect project delivery and incur additional consultation fees if outside agreed time.
15. Dispute Resolution - In case of a dispute, both parties agree to communicate in writing and attempt to resolve the matter. If unresolved, it may be escalated to mediation or follow standard UK small business legal pathways.
16. Limitation of Liability - D-S-Design is not liable for any loss, damage, or delays resulting from third-party service failure or misuse of content. All services are provided in good faith and to a professional standard. D-S-Design is not responsible for content hosted on third-party platforms.
17. Termination of Services - D-S-Design may terminate services due to non-payment, breach of terms, abusive behaviour, or unresponsiveness exceeding 3 working days. In all cases, no refunds will be given, and remaining work will be invoiced.
18. Insurance - D-S-Design is fully insured with Hiscox. Learn more: Hiscox Business Insurance
19. Changes to Terms & Conditions - These Terms may be updated at any time. Major changes will be communicated directly or made available via www.D-S-Design.com.
20. Contact - If you have any questions or concerns regarding these Terms & Conditions or any aspect of my services, please contact me using the following details:
Email: Contact@D-S-Design.com
Thank you for choosing D-S-Design. I look forward to working with you and providing exceptional graphic and web design solutions tailored to your needs.
- 1. Introduction
- 2. Definitions
- 3. Service Overview
- 4. Acceptance of Terms
- 5. Cancellation Policy
- 6. Cookies Policy
- 7. Privacy Policy
- 8. Payment Options
- 9. Client Responsibilities
- 10. Project Completion
- 11. Intellectual Property
- 12. Feedback, Referrals, and Revisions
- 13. Right to Showcase Work
- 14. Consultation Meetings
- 15. Dispute Resolution
- 16. Limitation of Liability
- 17. Termination of Services
- 18. Insurance
- 19. Changes to Terms & Conditions
- 20. Contact
1. Introduction - These Terms & Conditions (“Terms”) govern all services offered by D-S-Design, operated by Daniel Sherlock. By using my services or accessing www.D-S-Design.com, you agree to abide by the Terms laid out below.
2. Definitions - "Designer” refers to Daniel Sherlock, trading as D-S-Design.“Client” refers to the individual or organisation receiving services.“Project” refers to any design, web, branding, or marketing work undertaken by D-S-Design..
3. Service Overview - D-S-Design provides services including (but not limited to) branding, graphic design, website design, content creation, social media management, and digital marketing. The specifics of each project will be detailed in a signed service agreement.
4. Acceptance of Terms - Engaging with D-S-Design or visiting the website constitutes acceptance of these Terms. If you do not accept them, please refrain from using these services.
5. Cancellation Policy - For project-based work, a 50% non-refundable deposit is required to secure your slot and begin the project. If the client cancels, all work completed to date will be invoiced. Cancellation fees will vary depending on the stage of the project, and additional charges may apply depending on the timing. If the client becomes unresponsive for more than 3 working days, the project may be paused and subject to a reactivation fee and adjusted deadlines. No refunds are issued under any circumstances, including for recurring maintenance or social media contracts. Refunds for third-party services—such as Webflow hosting, Elfsight, IONOS, or others—must be requested directly from the providers. D-S-Design is not responsible for managing or processing third-party service refunds. Please refer to the Payments & Cancellation Policy for a full explanation of cancellation stages and associated charges.
-For further details, please refer to my Payments & Cancellation Policy.
6. Cookies Policy - D-S-Design uses cookies to enhance user experience and track website performance. By using the site, you consent to the use of cookies. View the full Cookies Policy.
7. Privacy Policy - Any personal information submitted is stored securely and used solely for communication and service delivery. For full details, view the Privacy Policy.
8. Payment Options - D-S-Design offers multiple payment options for your convenience.
These include:
PayPal: You can make payments securely and conveniently using PayPal.
Bank Transfer: I accept payments via bank transfer to my account.
Square Invoicing: My invoicing system is powered by Square, allowing for easy and secure payment processing.
Please note that I do not accept cash or checks. Projects are split into staged payments as per the signed service contract. The remaining balance must be paid before final deliverables are released. Late payments may incur a 10% fee. Please refer to my Privacy Policy for further information regarding the handling of payment information.
9. Client Responsibilities - Clients agree to:
Respond to communications within 3 working days
Provide timely content and feedback
Supply access credentials when needed
Honour agreed payment schedules
Communicate delays or changes promptly
Failure to meet these expectations may delay delivery or result in additional charges.
As a client, you are responsible for:
- Providing accurate and complete information & content required for your project.
- Providing timely feedback and responses to my inquiries and design concepts.
- Adhering to my Cancellation Policy and payment schedule.
- Ensuring that all materials provided to me do not infringe upon any copyrights, trademarks, or other intellectual property rights.
10. Project Completion - Projects are deemed complete once the agreed scope has been delivered. Additional pages or features outside the original scope will incur extra charges (£150 per page depending on complexity). A final confirmation email marks the completion unless otherwise agreed.
11. Intellectual Property - D-S-Design retains ownership of all work until full payment is made.
After payment, rights are transferred to the Client unless otherwise agreed.
All content, designs, and materials created remain the intellectual property of D-S-Design until final payment is received.
12. Feedback, Referrals and Revisions - Revisions must be submitted within 3 days of receiving the design draft.
Projects include a set number of revisions, as outlined in individual contracts.
Any additional or late revisions may incur a fee.I value client feedback and will make reasonable efforts to accommodate revisions and adjustments during the design process.
However, excessive revisions beyond the scope of the project may incur additional charges.Referring D-S-Design's design services is highly valued and greatly appreciated. Your recommendations help me continue to deliver exceptional graphic and web design solutions.
If you are happy with the service, please consider leaving a review:
Trustpilot
Google
13. Right to Showcase Work - D-S-Design reserves the right to showcase completed work in its portfolio, website, social media, and promotional materials. A footer credit (“Designed by D-S-Design”) will remain unless removed for an additional £500. Clients agree to this unless stated otherwise in writing before work begins.
14. Consultation Meetings - Meetings will be scheduled where required. Clients are expected to attend meetings on time and provide adequate notice if rescheduling. Delays may affect project delivery and incur additional consultation fees if outside agreed time.
15. Dispute Resolution - In case of a dispute, both parties agree to communicate in writing and attempt to resolve the matter. If unresolved, it may be escalated to mediation or follow standard UK small business legal pathways.
16. Limitation of Liability - D-S-Design is not liable for any loss, damage, or delays resulting from third-party service failure or misuse of content. All services are provided in good faith and to a professional standard. D-S-Design is not responsible for content hosted on third-party platforms.
17. Termination of Services - D-S-Design may terminate services due to non-payment, breach of terms, abusive behaviour, or unresponsiveness exceeding 3 working days. In all cases, no refunds will be given, and remaining work will be invoiced.
18. Insurance - D-S-Design is fully insured with Hiscox. Learn more: Hiscox Business Insurance
19. Changes to Terms & Conditions - These Terms may be updated at any time. Major changes will be communicated directly or made available via www.D-S-Design.com.
20. Contact - If you have any questions or concerns regarding these Terms & Conditions or any aspect of my services, please contact me using the following details:
Email: Contact@D-S-Design.com
Thank you for choosing D-S-Design. I look forward to working with you and providing exceptional graphic and web design solutions tailored to your needs.
Table of Contents:
- 1. Introduction
- 2. Information I Collect
- 2.1. Personal Information
- 2.2. Usage Information
- 3. How I Use Your Information
- 4. Disclosure of Your Information
- 4.1. Service Providers
- 4.2. Legal Obligations
- 4.3. Business Transfers
- 5. Your Data Rights
- 5.1. Access
- 5.2. Correction
- 5.3. Deletion
- 5.4. Opt-Out
- 5.5. Data Portability
- 5.6. Consent Withdrawal
- 6. Data Security
- 7. Cookies and Tracking Technologies
- 8. Changes to This Policy
- 9. Contact
1. Introduction - Welcome to D-S-Design, where your privacy is of utmost importance. This Privacy Policy is intended to clarify how I collect, use, disclose, and safeguard your personal information. It addresses the methods through which I manage data submitted via my website, D-S-Design.com, and my graphic design service, as well as the handling of payment information when you use my invoicing system powered by Square.
2. Information I Collect - I may gather various types of information, including:
2.1. Personal Information- Contact Information: This encompasses details such as your name, email address, phone number, and mailing address. I collect this information when you use my website contact forms or engage with my design service.- Payment Information: When you make payments using my invoicing system powered by Square, I may collect payment data, including credit card information, billing address, and transaction history. Please note that I do not store or retain full credit card information on my servers. The payment processing is securely handled by Square, and you can refer to Square's Privacy policy for further details.
2.2. Usage Information- Website Usage: I may collect data about how you interact with my website, including your IP address, device information, browser type, and pages visited. This information helps me enhance your online experience.
3. How I Use Your Information - I utilise the information I collect for various purposes, including but not limited to:
3.1. Service Delivery- To provide you with my design services and respond to your inquiries.
3.2. Payment Processing- To securely and efficiently process payments when you use my invoicing system powered by Square.
3.3. Website Enhancement- To improve my website and enhance the user experience by analysing usage data.
4. Disclosure of Your Information - I may share your personal information in the following circumstances:
4.1. Service Providers- I may share your information with service providers who assist me in delivering my services, such as payment processors like Square. These service providers are required to protect your data and are not allowed to use it for other purposes.
4.2. Legal Obligations- I may disclose your information to comply with legal requirements, such as responding to court orders or requests from law enforcement agencies.
4.3. Business Transfers- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Your Data Rights - You have various rights concerning your data:
5.1. Access- You can request access to your personal information and learn how it's used.
5.2. Correction- You have the right to correct inaccuracies in your personal information.
5.3. Deletion- You can request the deletion of your personal information, subject to certain legal exceptions.
5.4. Opt-Out- You have the right to opt-out of marketing communications.
5.5. Data Portability- You can request the transfer of your data to another service provider.
5.6. Consent Withdrawal- You can withdraw your consent at any time when processing your data relies on consent.
6. Data Security - I employ security measures to protect your data. However, please be aware that no method of data transmission over the internet is completely secure, and I cannot guarantee the absolute security of your data.7. Cookies and Tracking TechnologiesFor information about how I use cookies and tracking technologies, please refer to my Cookies Policy.8. Changes to This PolicyI may update this Privacy Policy to reflect changes in my data practices. When I make changes, the "Effective Date" at the top will be updated. I recommend checking this policy periodically to stay informed about how your data is managed.9. Contact If you have any questions or concerns regarding my Privacy Policy or the way I handle your data, please contact me using the following details:- Email: Contact@D-S-Design.com
- 1. Introduction
- 2. Information I Collect
- 2.1. Personal Information
- 2.2. Usage Information
- 3. How I Use Your Information
- 4. Disclosure of Your Information
- 4.1. Service Providers
- 4.2. Legal Obligations
- 4.3. Business Transfers
- 5. Your Data Rights
- 5.1. Access
- 5.2. Correction
- 5.3. Deletion
- 5.4. Opt-Out
- 5.5. Data Portability
- 5.6. Consent Withdrawal
- 6. Data Security
- 7. Cookies and Tracking Technologies
- 8. Changes to This Policy
- 9. Contact
1. Introduction - Welcome to D-S-Design, where your privacy is of utmost importance. This Privacy Policy is intended to clarify how I collect, use, disclose, and safeguard your personal information. It addresses the methods through which I manage data submitted via my website, D-S-Design.com, and my graphic design service, as well as the handling of payment information when you use my invoicing system powered by Square.
2. Information I Collect - I may gather various types of information, including:
2.1. Personal Information- Contact Information: This encompasses details such as your name, email address, phone number, and mailing address. I collect this information when you use my website contact forms or engage with my design service.- Payment Information: When you make payments using my invoicing system powered by Square, I may collect payment data, including credit card information, billing address, and transaction history. Please note that I do not store or retain full credit card information on my servers. The payment processing is securely handled by Square, and you can refer to Square's Privacy policy for further details.
2.2. Usage Information- Website Usage: I may collect data about how you interact with my website, including your IP address, device information, browser type, and pages visited. This information helps me enhance your online experience.
3. How I Use Your Information - I utilise the information I collect for various purposes, including but not limited to:
3.1. Service Delivery- To provide you with my design services and respond to your inquiries.
3.2. Payment Processing- To securely and efficiently process payments when you use my invoicing system powered by Square.
3.3. Website Enhancement- To improve my website and enhance the user experience by analysing usage data.
4. Disclosure of Your Information - I may share your personal information in the following circumstances:
4.1. Service Providers- I may share your information with service providers who assist me in delivering my services, such as payment processors like Square. These service providers are required to protect your data and are not allowed to use it for other purposes.
4.2. Legal Obligations- I may disclose your information to comply with legal requirements, such as responding to court orders or requests from law enforcement agencies.
4.3. Business Transfers- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Your Data Rights - You have various rights concerning your data:
5.1. Access- You can request access to your personal information and learn how it's used.
5.2. Correction- You have the right to correct inaccuracies in your personal information.
5.3. Deletion- You can request the deletion of your personal information, subject to certain legal exceptions.
5.4. Opt-Out- You have the right to opt-out of marketing communications.
5.5. Data Portability- You can request the transfer of your data to another service provider.
5.6. Consent Withdrawal- You can withdraw your consent at any time when processing your data relies on consent.
6. Data Security - I employ security measures to protect your data. However, please be aware that no method of data transmission over the internet is completely secure, and I cannot guarantee the absolute security of your data.7. Cookies and Tracking TechnologiesFor information about how I use cookies and tracking technologies, please refer to my Cookies Policy.8. Changes to This PolicyI may update this Privacy Policy to reflect changes in my data practices. When I make changes, the "Effective Date" at the top will be updated. I recommend checking this policy periodically to stay informed about how your data is managed.9. Contact If you have any questions or concerns regarding my Privacy Policy or the way I handle your data, please contact me using the following details:- Email: Contact@D-S-Design.com
Table of Contents:
- 1. Introduction-
- 2. What Are Cookies?
- 3. Types of Cookies
- 3.1 Essential Cookies
- 3.2. Functional Cookies
- 3.3 Analytical Cookies
- 3.4 Advertising Cookies
- 4. How I Use Cookies
- 5. Third-Party Cookies
- 6. Your Cookie Choices
- 6.1 Opting Out of Cookies
- 7. Cookie Duration
- 8. Changes to This Policy
- 9. Contact
1. Introduction - D-S-Design is committed to delivering an exceptional experience on my website, D-S-Design.com. To achieve this, I use cookies and similar technologies to enhance your browsing experience, provide essential functionalities, and gain insights into how my website is used. This Cookies Policy is designed to explain what cookies are, how I use them, and how you can manage your cookie preferences.
2. What Are Cookies? - Cookies are small text files that are stored on your device when you visit a website. They serve various functions, including remembering your preferences, analysing website usage, and improving your overall experience. Cookies can be categorised into different types based on their purpose and duration.
3. Types of Cookies - I use the following types of cookies on D-S-Design.com:
3.1. Essential CookiesThese cookies are necessary for the basic functionality of my website. They enable you to navigate the site and use essential features like secure areas and shopping carts. Without these cookies, my website may not function properly.
3.2. Functional CookiesFunctional cookies help enhance the user experience by remembering your preferences and choices, such as language settings and text size. They are designed to make your interactions with my website more convenient and personalised.
3.3. Analytical CookiesAnalytical cookies help me collect information about how visitors use my website. I use this data to analyse website traffic, improve my website's performance, and better understand the needs and preferences of my users. Analytical cookies do not collect personally identifiable information.
3.4. Advertising CookiesAdvertising cookies are used to deliver personalised advertisements to users based on their interests and online behaviour. They track your interactions with my website and may share this information with third-party advertising partners to display relevant ads.
4. How I Use Cookies - At D-S-Design, I use cookies for various purposes, including but not limited to:- Website Functionality: Essential cookies ensure that my website functions properly and provides you with core features.- Enhanced User Experience: Functional cookies enable me to remember your preferences, providing a more personalised browsing experience.- Website Analytics: Analytical cookies help me understand how my website is used, identify areas for improvement, and optimise the user experience.- Targeted Advertising: Advertising cookies allow me to serve you relevant ads based on your interests and online behaviour.
5. Third-Party Cookies - In addition to my own cookies, I may also use third-party cookies to enhance your experience on my website. These cookies are set by third-party services, such as analytics providers, advertising networks, and social media platforms. Third-party cookies are subject to the respective third parties' privacy policies, and I do not have direct control over them.
6. Your Cookie Choices - You have the right to manage your cookie preferences. Here are some options for controlling cookies on my website:
6.1. Opting Out of Cookies- Cookie Settings:You can change your cookie preferences at any time by accessing the "Cookie Settings" on my website. This allows you to enable or disable specific types of cookies.- Browser Settings: Most web browsers allow you to control cookies through their settings. You can configure your browser to accept, reject, or delete cookies. Keep in mind that some website features may not function properly if you disable cookies.- Ad Choices: You can manage your advertising cookie preferences through the settings provided by advertising networks or through industry-specific opt-out tools.Please note that opting out of certain cookies may impact your experience on my website. Disabling essential cookies may prevent you from accessing certain features or using specific services.
7. Cookie Duration - Cookies may have varying durations. Some are session cookies, which are temporary and are deleted from your device when you close your browser. Others are persistent cookies, which remain on your device for a specified period or until you manually delete them. The duration of each cookie is outlined in my "Cookie Settings."
8. Changes to This Policy - I may update this Cookies Policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. When I make changes to this policy, the "Effective Date" at the top will be updated. I encourage you to review this policy periodically to stay informed about how I use cookies and your options.
9. Contact - If you have any questions or concerns regarding my Cookies Policy or how I use cookies on D-S-Design.com, please contact me using the following details:- Email: Contact@D-S-Design.comThank you for choosing D-S-Design, and for reading my Cookies Policy. I value your privacy and am dedicated to providing you with an outstanding online experience.
- 1. Introduction-
- 2. What Are Cookies?
- 3. Types of Cookies
- 3.1 Essential Cookies
- 3.2. Functional Cookies
- 3.3 Analytical Cookies
- 3.4 Advertising Cookies
- 4. How I Use Cookies
- 5. Third-Party Cookies
- 6. Your Cookie Choices
- 6.1 Opting Out of Cookies
- 7. Cookie Duration
- 8. Changes to This Policy
- 9. Contact
1. Introduction - D-S-Design is committed to delivering an exceptional experience on my website, D-S-Design.com. To achieve this, I use cookies and similar technologies to enhance your browsing experience, provide essential functionalities, and gain insights into how my website is used. This Cookies Policy is designed to explain what cookies are, how I use them, and how you can manage your cookie preferences.
2. What Are Cookies? - Cookies are small text files that are stored on your device when you visit a website. They serve various functions, including remembering your preferences, analysing website usage, and improving your overall experience. Cookies can be categorised into different types based on their purpose and duration.
3. Types of Cookies - I use the following types of cookies on D-S-Design.com:
3.1. Essential CookiesThese cookies are necessary for the basic functionality of my website. They enable you to navigate the site and use essential features like secure areas and shopping carts. Without these cookies, my website may not function properly.
3.2. Functional CookiesFunctional cookies help enhance the user experience by remembering your preferences and choices, such as language settings and text size. They are designed to make your interactions with my website more convenient and personalised.
3.3. Analytical CookiesAnalytical cookies help me collect information about how visitors use my website. I use this data to analyse website traffic, improve my website's performance, and better understand the needs and preferences of my users. Analytical cookies do not collect personally identifiable information.
3.4. Advertising CookiesAdvertising cookies are used to deliver personalised advertisements to users based on their interests and online behaviour. They track your interactions with my website and may share this information with third-party advertising partners to display relevant ads.
4. How I Use Cookies - At D-S-Design, I use cookies for various purposes, including but not limited to:- Website Functionality: Essential cookies ensure that my website functions properly and provides you with core features.- Enhanced User Experience: Functional cookies enable me to remember your preferences, providing a more personalised browsing experience.- Website Analytics: Analytical cookies help me understand how my website is used, identify areas for improvement, and optimise the user experience.- Targeted Advertising: Advertising cookies allow me to serve you relevant ads based on your interests and online behaviour.
5. Third-Party Cookies - In addition to my own cookies, I may also use third-party cookies to enhance your experience on my website. These cookies are set by third-party services, such as analytics providers, advertising networks, and social media platforms. Third-party cookies are subject to the respective third parties' privacy policies, and I do not have direct control over them.
6. Your Cookie Choices - You have the right to manage your cookie preferences. Here are some options for controlling cookies on my website:
6.1. Opting Out of Cookies- Cookie Settings:You can change your cookie preferences at any time by accessing the "Cookie Settings" on my website. This allows you to enable or disable specific types of cookies.- Browser Settings: Most web browsers allow you to control cookies through their settings. You can configure your browser to accept, reject, or delete cookies. Keep in mind that some website features may not function properly if you disable cookies.- Ad Choices: You can manage your advertising cookie preferences through the settings provided by advertising networks or through industry-specific opt-out tools.Please note that opting out of certain cookies may impact your experience on my website. Disabling essential cookies may prevent you from accessing certain features or using specific services.
7. Cookie Duration - Cookies may have varying durations. Some are session cookies, which are temporary and are deleted from your device when you close your browser. Others are persistent cookies, which remain on your device for a specified period or until you manually delete them. The duration of each cookie is outlined in my "Cookie Settings."
8. Changes to This Policy - I may update this Cookies Policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. When I make changes to this policy, the "Effective Date" at the top will be updated. I encourage you to review this policy periodically to stay informed about how I use cookies and your options.
9. Contact - If you have any questions or concerns regarding my Cookies Policy or how I use cookies on D-S-Design.com, please contact me using the following details:- Email: Contact@D-S-Design.comThank you for choosing D-S-Design, and for reading my Cookies Policy. I value your privacy and am dedicated to providing you with an outstanding online experience.
Table of Contents:
- Introduction
- Cancellation Procedure
- Cancellation Charges
- 3.1 Deposit Process
- 3.2 Cancellation Fees
- 3.2.1 Early Cancellation (Within 14 Days of Project Start)
- 3.2.2 Mid-Project Cancellation (Between 15 and 45 Days of Project Start)
- 3.2.3 Late Cancellation (Beyond 45 Days of Project Start)
- 3.3 Incomplete Projects
- 3.4 Cancellation of Maintenance Contracts
- 3.5 Cancellation of Webflow Hosting Subscriptions
- 3.6 Responsibility for Third-Party Service Fees
- Project Termination by D-S-Design
- Right to Showcase Work
- References to Terms and Conditions, Cookies Policy, & Privacy Policy
- Invoicing and Payment Methods
- Late Payment Fees
- Sickness and Absence
- Refunds
- Resumption of Projects
- Amendments to the Cancellation Policy
- Contact
1. Introduction
To initiate any project with D-S-Design, a 50% non-refundable deposit is required to begin work. Maintenance contracts and social media contracts are also non-refundable. This payment secures your project slot and enables the design process to commence. No work will be delivered unless paid for in advance.
2. Cancellation Procedure
If you decide to cancel your project with D-S-Design, please follow the steps outlined in this cancellation policy to ensure a smooth process:
2.1 Notify Me in Writing
I require that all cancellations be submitted in writing. You can send your cancellation notice via email to Contact@D-S-Design.com. In your cancellation notice, please include your name, contact information, project details, and the reason for cancellation.
2.2 Cancellation Timeline
Upon receiving your written cancellation notice, I will acknowledge its receipt and confirm the cancellation. Please be aware that the project's cancellation will only be considered official from the date I receive your written notice.. Projects will be paused immediately upon receipt of written confirmation.
3. Cancellation Charges
3.1 Deposit Process - A 50% non-refundable deposit is due before any project work begins.
3.2 Cancellation Fees - If a project is cancelled after the deposit has been paid, additional charges will be assessed depending on the stage of the project.
3.2.1 Early Cancellation - (Within 14 Days of Project Start) If you cancel your project within 14 days of its initiation, you will be liable for the 50% non-refundable deposit, along with an additional 10% of the total project cost. An extra 5% will be charged to cover admin and setup expenses.
3.2.2 Mid-Project Cancellation - (Between 15 and 45 Days of Project Start) If you decide to cancel your project after the initial 14 days but within 45 days of its start, you will be responsible for the non-refundable deposit and 50% of the total project cost. An additional 10% will be added to account for work already completed.
3.2.3 Late Cancellation (Beyond 45 Days of Project Start) Cancellations made after 45 days from the project's initiation will result in you being held accountable for the non-refundable deposit and the full project cost. An additional 20% may be charged depending on the complexity and extent of work completed. Cancellations made after 45 days from the project's initiation will result in you being held accountable for the non-refundable deposit and the full project cost.The full project balance may be due depending on the stage of completion.
3.3 Incomplete Projects - Projects paused or left incomplete due to client unresponsiveness (more than 3 working days) may be subject to a reactivation fee. A new completion date will be agreed based on availability.
3.4 Cancellation of Maintenance Contracts - Maintenance contracts are non-refundable once initiated. Cancellation will stop future renewals but does not provide a refund for unused time.
3.5 Cancellation of Webflow Hosting Subscriptions - Clients are responsible for managing their own Webflow or third-party hosting subscriptions. D-S-Design is not responsible for hosting fees or cancellations.
3.6 Responsibility for Third-Party Service Fees - Fees related to services such as Elfsight, IONOS, domains, email services, and other integrations must be paid by the client and are non-refundable through D-S-Design.
4. Project Termination by D-S-Design
D-S-Design reserves the right to terminate any project for breach of contract, abusive behaviour, non-payment, or unresponsiveness. In such cases, no refunds will be issued.
5. Right to Showcase Work
Unless otherwise agreed in writing, D-S-Design retains the right to showcase completed work across its portfolio, social media, and marketing materials. Removal of the “Designed by D-S-Design” footer incurs a £500 fee.
6. References to Terms and Conditions, Cookies Policy, and Privacy Policy
By entering into a project with D-S-Design, you acknowledge that our terms and conditions, cookies policy, and privacy policy apply. These policies govern the use of our website, your interactions with us, and the handling of your personal information. You can review these policies on my website D-S-Design.com/policies
7. Invoicing and Payment Methods
All invoices are managed via Square.
Payment options include:
PayPal
Bank Transfer
Square Online Invoicing
Cash and cheque are not accepted. Final deliverables are not sent until payment is received.
8. Late Payment Fees
If payment for services rendered is not received by the due date specified on the invoice, a late payment fee may be applied. Late payment fees will be calculated as 10% of the outstanding invoice amount for each month of the Billing Cycle that the payment remains overdue. These fees are intended to cover administrative costs and the inconvenience caused by late payments.
9. Sickness and Absence
In the event of sickness or unexpected absence on my part, I will make every effort to communicate this with you as soon as possible. Projects may experience delays as a result, but I will work to minimise any disruptions and will keep you informed of any changes to the project timeline.I reserve the right to delay any project by up to 6 weeks in the event of sickness, absence, or other unforeseen circumstances, and by agreeing to these terms, the client accepts this possibility.
Additionally, as I manage two jobs, project timelines may be affected during busy periods. I will strive to provide realistic timelines and keep clients updated on any adjustments.
10. Resumption of Projects
Paused or delayed projects may require a reactivation fee and new timeline depending on availability.
11. Amendments to the Cancellation Policy
This policy may be updated without prior notice. Clients will be notified of major changes where appropriate.
12. Contact
If you have any questions or concerns regarding my cancellation policy, please do not hesitate to contact me using the following contact details:
Email: Contact@D-S-Design.com
- Introduction
- Cancellation Procedure
- Cancellation Charges
- 3.1 Deposit Process
- 3.2 Cancellation Fees
- 3.2.1 Early Cancellation (Within 14 Days of Project Start)
- 3.2.2 Mid-Project Cancellation (Between 15 and 45 Days of Project Start)
- 3.2.3 Late Cancellation (Beyond 45 Days of Project Start)
- 3.3 Incomplete Projects
- 3.4 Cancellation of Maintenance Contracts
- 3.5 Cancellation of Webflow Hosting Subscriptions
- 3.6 Responsibility for Third-Party Service Fees
- Project Termination by D-S-Design
- Right to Showcase Work
- References to Terms and Conditions, Cookies Policy, & Privacy Policy
- Invoicing and Payment Methods
- Late Payment Fees
- Sickness and Absence
- Refunds
- Resumption of Projects
- Amendments to the Cancellation Policy
- Contact
1. Introduction
To initiate any project with D-S-Design, a 50% non-refundable deposit is required to begin work. Maintenance contracts and social media contracts are also non-refundable. This payment secures your project slot and enables the design process to commence. No work will be delivered unless paid for in advance.
2. Cancellation Procedure
If you decide to cancel your project with D-S-Design, please follow the steps outlined in this cancellation policy to ensure a smooth process:
2.1 Notify Me in Writing
I require that all cancellations be submitted in writing. You can send your cancellation notice via email to Contact@D-S-Design.com. In your cancellation notice, please include your name, contact information, project details, and the reason for cancellation.
2.2 Cancellation Timeline
Upon receiving your written cancellation notice, I will acknowledge its receipt and confirm the cancellation. Please be aware that the project's cancellation will only be considered official from the date I receive your written notice.. Projects will be paused immediately upon receipt of written confirmation.
3. Cancellation Charges
3.1 Deposit Process - A 50% non-refundable deposit is due before any project work begins.
3.2 Cancellation Fees - If a project is cancelled after the deposit has been paid, additional charges will be assessed depending on the stage of the project.
3.2.1 Early Cancellation - (Within 14 Days of Project Start) If you cancel your project within 14 days of its initiation, you will be liable for the 50% non-refundable deposit, along with an additional 10% of the total project cost. An extra 5% will be charged to cover admin and setup expenses.
3.2.2 Mid-Project Cancellation - (Between 15 and 45 Days of Project Start) If you decide to cancel your project after the initial 14 days but within 45 days of its start, you will be responsible for the non-refundable deposit and 50% of the total project cost. An additional 10% will be added to account for work already completed.
3.2.3 Late Cancellation (Beyond 45 Days of Project Start) Cancellations made after 45 days from the project's initiation will result in you being held accountable for the non-refundable deposit and the full project cost. An additional 20% may be charged depending on the complexity and extent of work completed. Cancellations made after 45 days from the project's initiation will result in you being held accountable for the non-refundable deposit and the full project cost.The full project balance may be due depending on the stage of completion.
3.3 Incomplete Projects - Projects paused or left incomplete due to client unresponsiveness (more than 3 working days) may be subject to a reactivation fee. A new completion date will be agreed based on availability.
3.4 Cancellation of Maintenance Contracts - Maintenance contracts are non-refundable once initiated. Cancellation will stop future renewals but does not provide a refund for unused time.
3.5 Cancellation of Webflow Hosting Subscriptions - Clients are responsible for managing their own Webflow or third-party hosting subscriptions. D-S-Design is not responsible for hosting fees or cancellations.
3.6 Responsibility for Third-Party Service Fees - Fees related to services such as Elfsight, IONOS, domains, email services, and other integrations must be paid by the client and are non-refundable through D-S-Design.
4. Project Termination by D-S-Design
D-S-Design reserves the right to terminate any project for breach of contract, abusive behaviour, non-payment, or unresponsiveness. In such cases, no refunds will be issued.
5. Right to Showcase Work
Unless otherwise agreed in writing, D-S-Design retains the right to showcase completed work across its portfolio, social media, and marketing materials. Removal of the “Designed by D-S-Design” footer incurs a £500 fee.
6. References to Terms and Conditions, Cookies Policy, and Privacy Policy
By entering into a project with D-S-Design, you acknowledge that our terms and conditions, cookies policy, and privacy policy apply. These policies govern the use of our website, your interactions with us, and the handling of your personal information. You can review these policies on my website D-S-Design.com/policies
7. Invoicing and Payment Methods
All invoices are managed via Square.
Payment options include:
PayPal
Bank Transfer
Square Online Invoicing
Cash and cheque are not accepted. Final deliverables are not sent until payment is received.
8. Late Payment Fees
If payment for services rendered is not received by the due date specified on the invoice, a late payment fee may be applied. Late payment fees will be calculated as 10% of the outstanding invoice amount for each month of the Billing Cycle that the payment remains overdue. These fees are intended to cover administrative costs and the inconvenience caused by late payments.
9. Sickness and Absence
In the event of sickness or unexpected absence on my part, I will make every effort to communicate this with you as soon as possible. Projects may experience delays as a result, but I will work to minimise any disruptions and will keep you informed of any changes to the project timeline.I reserve the right to delay any project by up to 6 weeks in the event of sickness, absence, or other unforeseen circumstances, and by agreeing to these terms, the client accepts this possibility.
Additionally, as I manage two jobs, project timelines may be affected during busy periods. I will strive to provide realistic timelines and keep clients updated on any adjustments.
10. Resumption of Projects
Paused or delayed projects may require a reactivation fee and new timeline depending on availability.
11. Amendments to the Cancellation Policy
This policy may be updated without prior notice. Clients will be notified of major changes where appropriate.
12. Contact
If you have any questions or concerns regarding my cancellation policy, please do not hesitate to contact me using the following contact details:
Email: Contact@D-S-Design.com
